Privacy Policy for Desert Daze Flatbed Towing
Effective Date: 09/10/2025
Last Updated: 09/10/2025
Desert Daze Flatbed Towing (“we”, “us”, “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information gathered from users (“you”) of our website desertdazeflatbedtowing.com and when you use our services. By accessing or using our website or contacting us, you agree to this policy.
1. Information We Collect
We may collect two types of information:
a) Personal Information
Information that identifies you or can reasonably be used to identify you, including but not limited to:
Name
Email address
Phone number
Postal address
Location information (if you share it, e.g. via a contact/request form)
Billing or payment information (if applicable in connection with payment for services)
Details of your request (e.g. towing or roadside assistance request, vehicle information)
b) Non-Personal / Technical Information
Information that does not identify you personally, such as:
IP address
Browser type and version
Device type and operating system
Pages visited, time spent on pages, referrer URL
Cookies and similar technologies
2. How We Collect Information
We collect information in several ways:
When you submit it via contact forms, service request forms, or otherwise directly to us.
When you call or email us.
Automatically through your browsing activity on our website (via cookies, server logs, analytics tools).
3. Use of Information
We use the collected information to:
Respond to your service requests (tow, roadside assistance, etc.).
Provide, operate, maintain, and improve our services and website.
Communicate with you, including customer support and updates about your request.
Send you information about promotions, offers, or new services, if you opted in.
Detect, prevent, or investigate security issues, fraud, or violations of our policies.
Comply with legal obligations.
4. Cookies, Tracking, and Analytics
We may use cookies and similar tracking technologies to enhance your user experience, monitor website performance, and gather analytics.
You can typically set your browser to refuse cookies or alert you when cookies are sent. Please note, however, that some parts of the site may not work properly without cookies.
5. Sharing and Disclosure
We may share your Personal Information in the following circumstances:
Service providers / contractors: to perform services for us (e.g., website hosting, payment processing, dispatch services) under confidentiality obligations.
Legal compliance: when required by law, regulation, or to respond to lawful requests by public authorities.
Safety and security: if necessary to protect our rights, property, or safety, or those of others.
Business transfers: if we are involved in a merger, acquisition, or sale of assets, your information may be transferred.
We do not sell your personal information to unaffiliated third parties.
6. Your Rights
Depending on your location (state, country), you may have rights under applicable privacy laws, such as:
Accessing the personal information we hold about you.
Correcting or updating inaccurate or incomplete information.
Deleting your personal information, subject to legal requirements.
Withdrawing consent for certain uses (e.g. marketing communications).
Opting out of tracking or targeted advertising (if applicable).
If you want to exercise any of these rights, contact us using the details below.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, to satisfy legal requirements, resolve disputes, enforce agreements, and as needed in our legitimate business interests.
Once data is no longer needed, we will securely delete or destroy it.
8. Security
We take reasonable measures to protect the personal information you share with us from unauthorized access, disclosure, alteration, or destruction. However, no internet or email transmission is completely secure, so we cannot guarantee absolute security.
9. Children’s Privacy
Our website and services are not directed to children under the age of 16 (or as required by applicable law). We do not knowingly collect or solicit personal information from children under this age. If you believe we may have collected information from a child under the age limit, please contact us so we can delete it.
10. Third-Party Links
Our website may contain links to third-party sites, including social media platforms or service providers. We are not responsible for the privacy practices or content of those sites. If you follow a link, you should review that site’s privacy policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will:
Post the updated policy on this page.
Update the “Last Updated” date.
If changes are material, we may notify you through the website or via email (if we have your email address).
Your continued use of the website or services after such changes indicates your consent to the updated policy.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Desert Daze Flatbed Towing
Phone: (602) 316-8125
Email: desertdazedtowing@gmail.com